Knowledge Base

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[accordion-item title=”1️⃣ Installation & Setup”]

[accordion-item title=”2️⃣ Troubleshooting & Support”]

[accordion-item title=”3️⃣ Product Information & Recommendations”]

[accordion-item title=”4️⃣ Policies & Account Support”]

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[accordion-item title=”🔹 DAW-Specific Installation Guides”]
Step 1: Download & Extract Files

  • Download the plugin from your Apeshyt Account.
  • Unzip the downloaded file and locate the installer.

Step 2: Run the Installer

  • Windows Users: If you get a Windows Defender warning, click ‘More Info’ > ‘Run Anyway.’
  • Mac Users: If the file is blocked, go to System Preferences > Security & Privacy > General, and click ‘Allow Anyway.’

Step 3: Scan the Plugin in Your DAW

  • FL Studio: Go to Options > Manage Plugins > Find More Plugins.
  • Ableton Live: Go to Preferences > Plug-ins > Rescan.
  • Logic Pro: Go to Preferences > Plug-in Manager > Enable Plugin.
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[accordion-item title=”🔹 Mac & Windows Security Fixes”]
MacOS Gatekeeper Fix:
1️⃣ Open
System Preferences > Security & Privacy > General.
2️⃣ Click
‘Allow Anyway’ next to the blocked plugin.
3️⃣ Restart your DAW and rescan plugins.

Windows Defender Fix:
1️⃣ Right-click the installer and choose
‘Run as Administrator.’
2️⃣ Click
‘More Info’ > ‘Run Anyway.’
3️⃣ Disable
Windows Defender Real-Time Protection during installation.
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[accordion-item title=”🔹 Fixing Missing Instruments”]
Cause: The full instruments folder wasn’t selected.
Fix:
1️⃣ Move your
[Plugin Name].instruments folder to a different location (e.g., Desktop).
2️⃣ Restart your DAW and reload the plugin.
3️⃣ Select the
entire instruments folder when prompted.
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[accordion-item title=”🔹 Plugin Not Showing in DAW”]
Fix:
1️⃣ Ensure the plugin is installed in the correct
VST/AU folder.
2️⃣ Rescan your DAW’s plugins (see
Scanning Plugins in Your DAW above).
3️⃣ Restart your DAW and check under
Installed Plugins.
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[accordion-item title=”🔹 Download Link Missing”]
Fix:
1️⃣ Check your
spam/junk folder for the email.
2️⃣ Log into your Apeshyt Account to download directly:

🔗 Access Downloads
3️⃣ Still can’t find it?
Contact Support.
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[accordion-item title=”🔹 Apeshyt Plugins List”]

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[accordion-item title=”🔹 No Refund Policy”]
All digital product sales are final.
No refunds or exchanges after purchase.
✅ Full policy:
Terms of Service
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[accordion-item title=”🔹 Accessing Your Account & Downloads”]
Login to access all past purchases: My Account
Still need help? Contact Support.
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